Accessing Feith API with a Vortex/COLD process

A few months ago, I started a conversation where I talked about issues that I encountered with using WebFDD’s API in a PowerShell script. I was contacted by Raymond Luu from Feith support, who suggested that it would be easier to use a Vortex/COLD process than PowerShell. I’m not sure what a Vortex/COLD process is, and I haven’t yet heard back from Raymond about it. I also haven’t been able to find any other resources for it online. Is anyone familiar with that term, and with any place where I could find documentation for it?